The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 551 |
| Houston, TX | 377 |
| Philadelphia, PA | 245 |
| Washington, D.C., DC | 244 |
| Seattle, WA | 238 |
| Atlanta, GA | 211 |
| Denver, CO | 202 |
| San Francisco, CA | 149 |
| Indianapolis, IN | 140 |
| Sacramento, CA | 139 |
| Orlando, FL | 133 |
| Miami, FL | 128 |
| Boston, MA | 125 |
| Detroit, MI | 120 |
| Portland, OR | 113 |
| Minneapolis, MN | 106 |
| Brooklyn, NY | 97 |
| Jacksonville, FL | 92 |
| Oakland, CA | 89 |
| Salt Lake City, UT | 83 |
| Littleton, CO | 80 |
| Baltimore, MD | 79 |
| Pittsburgh, PA | 70 |
| Tampa, FL | 64 |
| New York City, NY | 60 |
| San Jose, CA | 60 |
| Tacoma, WA | 47 |
| Reno, NV | 46 |
| Albuquerque, NM | 39 |
| Saint Paul, MN | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Bass...just bass (@HevesyJim) reported @comcastcares The best thing about a Comcast Outage is that they could give 2 craps about you...but ever be late on a payment and man they are on you. Hopefully one day they will go away and Supreme Leader Brian Roberts will have to find a job. #comcastoutage #comcastsucks
- don smith (@donsmit16711133) reported
@rjwtkd @comcastcares No they will not give a root cause or an update. They just ask for information so they can tell us "There is currently an outage in your area" like no **** comcast my god
- Ryan Preece (@judassgfy) reported
@Xfinity streaming app is the biggest piece of ****!!! Sucks a big donkeys ***!!There....I said it!
- Bradley (@bradley1a) reported
So hey @comcast I reached out to @Xfinity but no answer.Have they had no internet since the Feb. 12 #Portland ice storm too?Yesterday they texted it was on, but no.Maybe they cld hang at Starbucks, get some wi-fi & tell me when they can fix the torn internet cable @ my house?
- Mike Dee (@mikedee_hacker) reported
@AWSSupport I tried the health dashboard but it was down for me. My connections to AWS, my echo dot, and some others. Most things were accessible, but services running on AWS as a rule were down. Based on the reports I saw it looks like Comcast had the problems on their end. Thanks!
- mebjamin (@mebjamin) reported
@jamie3d @AceMoneymaker06 @iRacing It was a Comcast issue, staff confirmed it
- Derek Graham aka PapalPenguin on Stadia/Ubisoft+ (@PapalPenguin) reported
Lovely @Xfinity is running routine maintenance on our local Internet. Wifi is down for the time being
- Ａｄｖｅｎｔｕｒｅｒ＇ｓ Ａｌｍａｎａｃ (@worldbuilder93) reported
Hey @Xfinity, this is the second time this month that you have done "routine maintenance" resulting in a 6+ hour outage of my internet service, interrupting my life. I better not be charged for these hours of downed service.
- UltimateDaveLIVE (@UltimateDaveTTV) reported
This is twice in the last 20 days @Xfinity has taken down internet for routine maintenance with no notice or anything. It’s interfering with my ability to get work done and attend meetings. Another 6 hour period of expected downtime.
- attitudey💁🏽♀️ (@iLoveMissPretti) reported
I’m convinced the AT&T home installation ****** don’t know wtf they be doing. I should’ve gotten Comcast!
- Chuck McManis (@ChuckMcManis) reported
@elonmusk @teslaownersSV Comcast is crap, and has a lock in. So no, not "great internet". That said, have you considered using the Starlink system to route SpaceX telemetry?
- Nancy Manning (@NL_Manning) reported
@comcastcares I cannot access Xfinity Stream tonight online via a MacBook - I have tried both Safari and Chrome (signal is fine) & I can access other streaming services.
- Cory Andrews (@cory87andrews) reported
@Xfinity DONT BUY this service I have contact internet issues you cant deliver the service you say you can such a fraud of a company!
- Lynette Kruger (@lynnieb1967) reported
@BASportsGuy Watching the game very late, but similar issue, but found on Comcast on-demand from NBCBA only to have that end with 2min left on the game. Option three was the NBC app and streaming the last few minutes.
- Bow over Handshakes (@BenOfBayArea) reported
@yourboyeddie I was always selling $99 bronze triple play. When there was an $89 tv and internet deal every time. Just straight up never told people about it or leveraged the $99 install fee to get you to buy the $99 bundle. The amount of lies we told at Comcast should be criminal
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