Frequently Asked Questions (2024)

Students should consult with their academic advisor if they want to register for more than 18 credits in a semester. 19 or more semester hours is considered an academic overload and requires special approval from our Director. Please keep in mind that credits over 18 carry additional tuition charges. Students can refer to the academic overload policy here.

Yes, but you should discuss your options with your advisor, if possible. Students can either take an official Leave of Absence, or simply stop attending.

An official Leave of Absence (LOA) lets students retain access to Temple email, online library resources, and priority registration. Apply for LoA through TUportal > click Enrollment Services under TUAPPLICATIONS and follow the prompts.

No specific forms are required for stopping out, without an official LoA. The student would simply not enroll in coursework and verify that they do not have any outstanding contracts with Temple (housing, meal plan, financial aid, bills, etc.) for the upcoming semester. Students who have not been academically dismissed prior to stopping out can request re-enrollment through the school or college with which they intend to resume their studies. They should contact that school or college directly for information on the current process and forms. Typically these students must wait until after priority registration has ended before they can enroll in classes.

Call our front desk at 215-204-2500, visit the Academic Resource Center’s front desk in Mitten Hall Suite 110, or use the Appointment System through the DUS tab or the STUDENT TOOLS tab in TUportal. We do not schedule appointments via email.

To get an idea of how credits from another institution will transfer into Temple, students can look at our Transfer Equivalency Tool offered through Undergraduate Admissions.

To discuss your Math/English/Foreign Language placement scores, please schedule an appointment with your academic advisor.

Students on Academic Warning or Academic Probation must meet with their assigned advisor before registering for classes. Warning students may receive their PIN for self-registration after completing DUS Back on Track and having an appointment with their advisor. Probation students are not given a PIN and must have all registration changes processed by an advisor. Probation students must also complete DUS Back on Track. To find out more information about your academic status and the steps needed to register for classes, please schedule an appointment with your academic advisor.

Students may have holds placed on their account for academic, financial, or disciplinary reasons. It is a student’s responsibility to clear a hold affecting their account. Please read more about clearing holds here. Academic advisors cannot view all types of holds, so students should view their own holds in Banner. Students can do this online by going into Self-Service Banner in the TUportal, then clicking on the Student tab, Student Accounts, then select View Holds. The hold and the office that generated the hold will be listed here. Generally, the office that put up the hold is the only office that can remove the hold, so please contact them directly for removal.

In most cases, we recommend that students try different sections of the same course to see if they can find an open seat without error. If you are trying to register for a math or science course you may be receiving an error related to reserved seating. It may appear that there are seats available in the course but you are unable to register for the course and may be prompted to add yourself to a waitlist. The College of Science and Technology (CST) reserves a number of seats just for CST students. However, there are certain sections of Math and Science courses that have more seats available for non-CST students. Please refer to the reserved and restricted seating website, which lists the sections of Math and Science courses with more seats open to non-CST students.

If you are still receiving errors and cannot determine the cause, we recommend that you come into the office and speak with your academic advisor.

If a student is considering repeating courses they did not do well in, we recommend that you consult with your academic advisor. There may be academic or financial consequences to repeating courses, so it is always recommended to consult with professionals first. Please view Temple’s policy for repeating coursework. If it is the students 3rd attempt, 2nd repeat, of the same course they must submit a 3rd attempt petition to your advisor. Students can view and print a copy of the Petition for Third Registration of The Same Course. If it is approved, a student must have an advisor register you for the class.

We recommend students discuss their case with their academic advisor as soon as possible. It may be in their best interest to petition for a Withdrawal with Approved Excuse (WE). If their situation is appropriate for an excused withdrawal, the student must submit a petition and supporting documentation to their advisor, who will then submit it on your behalf to the Office of the University Registrar for review. Read more information on excused withdrawals. Please keep in mind that in order for an Excused Withdrawal Petition to be considered, students cannot take any final exams or complete any final projects for that semester.